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Showing posts from June, 2015

Thank you once again!

Another milestone reached today - 7500 views.

This is a blog I started to share the experience of silence and the wealth it brings. I do not know if this blog means anything to anyone else, but to me it is my place of peace. I enjoy reading what I have written before and to compare it to my experience at the present. Often I am surprised at my own writing - not because it is good or bad, but because I am not sure where it came from. I write not with a pre-plan. I feel the urge to write and I simply let my thoughts express themselves through my fingers rather than with my tongue. :) I am a writer, not a talker.

Silence has brought me joy and an awareness of myself, my environment, other people, different perspectives and a deeper understanding of life in general. In silence I am not running the rat race, rather I am watching it and learning how to be and how not to be. Over time I can see that it is not circumstances that change my viewpoint or decision - it is the awareness of who I …

Gratitude

"Thank you for the world so sweet;
Thank you for the food we eat;
Thank you for the birds that sing,
Thank you God for everything."

That was a prayer we said at lunch when I was in school.

Saying 'Please,' 'Thank you,' 'My pleasure,' 'Sorry,' were taught as 'good manners,' then. That was the ABC of the words. As I grew older I recognized that these are more than good manners. They are what opens the window to knowing oneself. Gratitude, empathy, humility, grace, and more are what the words relay.

Lessons we are taught as children often stay at the 'kindergarten level' with many of us. In reality everything we learn as children need to be re-learned as we grow older so we get age appropriate lessons.

I was taught to pray before exams and so I did. I even believed that all that was really needed was to pray and all would go well at the exams. In my innocent mind studying was secondary. I read, wrote and did math because I liked …

Impatience

Impatience can bring stress and negative results. I got a glimpse of that this week.
A customer was very upset and disappointed with one of our service reps and wanted to cancel doing business with us. Someone who has been a client for over 5 years now. To me that was an indication of poor customer service and I took it upon myself to successfully bring the customer back. 
His service was to be restored yesterday. I kept an eye on it and was fully cognizant of the fact that the work would be completed yesterday, but did not have a definite time line. The customer called me over 10 times during the day, wanting me to give him a time line and every time I told him it would happen - he just needed to give it a chance. Eventually around 4:00 PM he called very upset and said, "Cancel the order!" At that point I decided it was simply not worth trying to reason with someone who was not willing to understand that when we have to depend on others to get a job done it requires us to …